1. Payment Terms
2. Changes of Terms
We may amend the Payment Terms from time to time in our sole discretion without notice or liability to you. It is your responsibility to review these Payment Terms periodically. By continuing to use the Services following such amendments to the Payment Terms, you agree to be bound by such amendments. If you do not agree to the Payment Terms, now or at any time, please do not use any of the Services.
3. Minimum Requirements
4. Subscription Terms
4.1 Payment Renewal
(a) By subscribing to a subscription plan, you authorize Complete Intelligence Technologies, Inc. to charge the applicable recurring subscription fees to your designated billing payment method.
(b) When you initially subscribe to a subscription plan and choose annual payment, you will be charged immediately for the initial term of the subscription at the then-current fee for the applicable subscription tier. Unless you cancel your subscription plan thirty days prior to the end of the subscription term, your subscription will automatically renew at the end of each subscription term at the then-current fee.
(c) When you initially subscribe to an annual subscription plan and choose monthly payment, you will be charged immediately for the monthly subscription at the then-current fee for the applicable subscription tier. As this is an annual subscription, you will be charged the monthly fee for subsequent months. Unless you cancel your subscription plan prior to the end of the subscription term, your subscription will automatically renew at the end of each subscription term at the then-current fee.
(d) When you initially subscribe to a month to month subscription plan, you will be charged immediately for the monthly subscription at the then-current fee for the applicable subscription tier. As this is a month to month subscription, you will be charged the monthly fee for subsequent months, unless and until you cancel your subscription plan as indicated below. Your subscription will automatically renew at the end of each month at the then-current fee.
(e) You will be charged in advance for the renewal term of the subscription plan on your applicable billing date (the “Charge Date”).
(f) You may update any of your billing information (including a change to your desired billing payment method) through your account settings on the Site.
(f) All payments are subject to and may include sales tax.
4.2 Billing Authorizations for Free Trials
From time to time we may offer free trial accounts for our subscription plans. You may be required to provide an applicable billing payment method to register for a free trial offer to a subscription plan. In that event, you agree that Complete Intelligence Technologies, Inc. may obtain a pre-authorization for the fee amount that you will be charged if you complete the free trial and continue the subscription plan. It is possible that some financial institutions may perceive these requested amounts as actual pending charges. These are not actual charges, and Complete Intelligence Technologies, Inc. will not be responsible for any results, such as an overdraft fee, that may occur to your account as a result of such authorizations.
4.3 Cancellation of a Subscription Plan
(a) To cancel a subscription plan, please follow the process set forth in your account settings on the Site. Once you have cancelled your subscription, Complete Intelligence Technologies, Inc. will suspend the auto-renew from your applicable payment term and method until and unless you re-subscribe. All of the fees paid and charges made prior to termination are non-refundable. Termination of your subscription shall not relieve you of any obligations to pay accrued charges through the term you selected. If you chose to pay monthly on an annual term, your subscription plan will terminate one year after the initial date of subscription. If you choose to pay one time annually, your subscription plan will terminate on the date that is one calendar year following your last Charge Date.
(b) If you choose a monthly subscription, your subscription will terminate at the end of the month in which we receive notice if we receive it by the 25th; otherwise, it will terminate and payments will stop at the end of the following month.
(d) In the event you fail to make payment on an active subscription plan prior to its contracted termination date, Complete Intelligence Technologies, Inc. shall be entitled to all legal fees, costs and expenses including, but not limited to collection costs and court fees.
5. Price Adjustments
5.1 We may increase the price payable for any subscription plan, effective the first day of a renewal term by giving you notice of the new cost at least thirty (30) days before the beginning of the renewal term. If you do not cancel your subscription, you shall be deemed to have accepted the new cost for that renewal term and any subsequent renewal terms (unless the fees are increased in the same manner for a subsequent renewal term).
5.2 Reductions in fees become effective on the next renewal term without any pro rata for the period covered under the then preceding subscription period.
6. Accessing Our Services
6.1 We make every effort to ensure that our Services are always available, but we cannot guarantee that services will not be uninterrupted and error-free. We will not be liable to you if for any reason our Services are unavailable at any time or for any period.
6.2 You are responsible for making all arrangements necessary for you to have access to our Services. You are also responsible for ensuring that all persons who access our services through your internet connection are aware of these Payment Terms and other applicable terms and conditions, and that they comply with them.
7. Dispute Resolution
8. Conflict of Terms
Last updated 16 July 2019